How do I order a portrait of my pet?
It's easy! Send me an email at firstname.lastname@example.org, making sure to attach at least one good quality photograph of your pet. I will reply to your email and from there we can discuss details.
How long will it take to make?
It can take anywhere between 7-14 days for me to create a pet portrait
What medium do you use?
I create all of my pet portraits with Faber-Castell Polychromos coloured pencils. These are professional artist's quality pencils, favoured by the best coloured pencil artists around the world.
Do I need to send you a photograph of my pet(s)?
Yes, please :) A great quality photograph that highlights your pet's beauty or character is essential.
I have more than one pet. Can you make a single, group portrait from individual photographs of them?
At present I am only accepting commissions for single-subject portraits.
I would like my pet portrait to have a background, can you do this?
I am afraid not. I am currently only accepting commissions for 'head and shoulders' portraits without backgrounds.
Do you draw any animals?
I do, but I am currently only accepting commissions where the subject is a cat or dog.
How do I pay?
My preference is to use PayPal invoicing, which I find works very well for both clients and myself. Once your booking has been confirmed, I will send you an invoice for a 10% deposit.
The remaining 90% will be invoiced once your pet portrait is complete and I have shown you a photograph of it to evidence its completion. If you would prefer to pay by installments, just let me know.
How will my artwork be packaged and shipped to me?
Your pet portrait will be carefully rolled between sheets of acid-free tissue paper and nestled safely inside a heavy-duty mailing tube, secured tightly at both ends. This offers optimal protection during transit. For UK orders I use Royal Mail Special Delivery, which is a next-day 'tracked and signed-for' service. For anywhere outside of the UK I use Royal Mail 'International tracked and signed' for, or the closest available service that operates in your country.